Posting # 56187 - [ Non-Union ]

Temporary employment anticipated to extend until October 31, 2026, subject to the availability of work.

As a member of the Medical Imaging Team, which includes the Breast Care Centre, the Patient Scheduling Clerk is responsible to maintain an accurate and smooth schedule for patient appointments, and act as a liaison between the referral physician, physician office and the staff of the Diagnostic Imaging Centre. This position acts as the key contact and resource for all patient/physician inquiries/concerns. With a strong focus on customer service, the Patient Scheduling Clerk possesses exceptional interpersonal, communication and critical thinking skills that enable you to effectively schedule and reschedule appointments and provide test preparation information to the patient and referring offices.



Essential Qualifications

• College Diploma in Medical Office Administration
• 3 years clerical experience in a medical office or clinic setting
• Demonstrated computer experience with an intermediate level of knowledge in Microsoft Word & Excel, along with experience with Outlook
• Accurate keyboarding and spelling skills of a minimum of 30 wpm
• Knowledge of a Safety Culture in a Health Care Setting in compliance with the OHSA
• Strong interpersonal skills with a proven track record in dealing with patients in a clinic setting as well as professional attitude towards assisting internal and/or external customers
• Demonstrated ability to work effectively in a team environment with frequent interruptions
• Demonstrated ability to multi task
• Demonstrated ability to be self-directed
• Ability to communicate effectively
• Excellent organizational and problem solving skills with the ability to establish and balance competing priorities in a challenging and changing work environment

• Experience with Cerner patient care systems, specifically scheduling and registration components
• Proficiency in French would be an asset

• St. Joseph's Health Care London through its affiliation with Western University and Fanshawe College is a leading research and teaching hospital. As an employee of St. Joseph's you will be expected to engage in role related teaching and research activities in addition to any of your clinical duties

• Provide vaccination records or proof of immunity against measles, mumps rubella, varicella (chicken pox), Hepatitis B, COVID-19 and influenza.
• Provide documentation of the Tuberculosis skin testing