Posting # 55864 - [ Non-Union ]

The primary responsibilities of the Clinical Support Clerk are facilitating communication between staff, physicians, patients and families on the unit, preparing patient charts, managing urgent surgery bookings, facilitation of OR access for company representatives and visitors, coordinating the dissemination of messages, both interdepartmental and interpersonal, and assisting the staffing department with same day staffing and scheduling processes.



Essential Qualifications

• Secondary (High) School Diploma
• Medical secretarial or medical office assistant certificate
• Minimum two year recent and related experience in a healthcare setting
• Demonstrated accuracy in recording patient information and knowledge of Health Records requirements and chart preparation
• Strong clerical skills including accurate keyboarding and data entry with a minimum 40 wpm typing speed
• Demonstrated intermediate skill level in Microsoft Word and basic level Excel
• Knowledge of a Safety Culture in a Health Care Setting in compliance with the OHSA
• Demonstrated ability to maintain a high level of confidentiality
• Excellent communication skills, both written and verbal as well as excellent grammar, spelling, proofreading and composition skills
• Strong interpersonal and communication skills, both written and verbal, with a demonstrated customer service focus
• Excellent organization and time management skills with the ability to prioritize workload in a busy clinical environment
• Demonstrates a positive and professional attitude towards supporting patients and families, internal and external customers
• Strong knowledge of medical terminology
• Demonstrated skills with timekeeping and scheduling

• Proficiency in French would be an asset
• Previous experience with Surginet data entry and staff scheduling systems (ie. Workbrain)

• St. Joseph's Health Care London through its affiliation with Western University and Fanshawe College is a leading research and teaching hospital. As an employee of St. Joseph's, you will be expected to engage in role related teaching and research activities in addition to any of your clinical duties

• Provide vaccination records or proof of immunity against measles, mumps rubella, varicella (chicken pox), Hepatitis B, COVID-19 and influenza.
• Provide documentation of the Tuberculosis skin testing