Working as a member of the Human Resources team, the Systems Specialist, HR provides key leadership in the integration and enhancement of technology to support the Human Resources (HR) vision and strategic goals. The incumbent will be a driver or innovation, creativity and change using technology to shape and transform work within the HR team and the clients we support.
As an HR technology functional lead, the incumbent will be responsible for upgrading, implementing and maintaining a variety of HR systems some of which may include core HR, learning management, payroll and time and attendance systems, applicant tracking, etc.
Responsibilities include:
- Supporting configuration of new and existing modules within existing HR technology through research, design, analysis, planning, testing and go-live;
- Developing and maintaining system documentation to reflect any new system upgrade or process re-engineering
- Developing and leading User Acceptance Testing (UAT) for system enhancements, new software implementations and upgrades inclusive of developing test strategies, test cases, the review of findings and troubleshooting issues for resolution
- Liaising with the Information Technology Services team to troubleshoot and resolve system issues in a timely manner
- Leading quality improvement initiatives using technology with HR subject matter experts inclusive of leading business process redesign projects that further automate our work and may leverage existing or new technology. Consider and evaluate options against business requirements and make recommendations to management that improve existing business and system processes
- Using leading practice change management principles to support implementation and communication of new business processes and workflows for stakeholders
- Staying abreast of emerging HR technology trends and needs through research and networking
- Supporting end users with the identification of data elements and logic required to develop operational report specifications
- Partnering with the broader HR portfolio to develop and execute training for end users, including training manuals, procedures, job aids, guidelines and documentation.
- Providing day to day guidance and coaching to peers and system analysts
Essential Qualifications
Posting date: March 11, 2025
Submission deadline: April 09, 2025
Jennifer Pasichnyk, Human Resources