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Posting # 50425 - [ Non-Union ]
Medical Secretary, Geriatric Psychiatry Ambulatory/CTO - 1 position
Geriatric Psychiatry Ambulatory/CTO
Parkwood Institute Mental Health Care - London, ON
Full Time


An exciting opportunity exists for a Secretary position with the Geriatric Psychiatry Ambulatory and CTO Programs. Reporting to the Coordinator Geriatric Mental Health Ambulatory Outreach, the position will support the Geriatric Psychiatry Ambulatory and CTO program teams and psychiatrists Primary responsibilities include clinical/logistical coordination of clinical appointments/ timekeeping / organization of various meeting and events , agendas, minutes and room booking. The secretary also maintains the Community Treatment Order (CTO) patient files for the Community Treatment Consultants, maintains program database and mails out completed CTO documentation to patient and Substitute Decision Maker

As part of the Geriatric Medical Secretaries team the individual will be cross trained on key support functions to support vacation /coverage needs of the team

The position is scheduled to work weekdays.



Essential Qualifications

  • Graduate of a recognized Medical Secretarial diploma program
  • Previous experience in a healthcare environment preferably in the area of mental health
  • Demonstrated computer skills, an intermediate level of knowledge in Microsoft word and Excel
  • Minimum 50 wpm typing speed and transcribing experience
  • Knowledge of a Safety Culture in a Health Care Setting in compliance with the OHSA
  • Experience in scheduling of clinical appointments/clinics
  • Experience taking minutes, creating agendas, formatting reports and developing spreadsheets
  • Familiarity with healthcare data bases
  • Experience with Cerner Registration and Scheduling
  • Excellent communication skills both verbal and written as well as excellent grammar, spelling, proofreading and composition skills
  • Excellent organizational and time management skills to effectively provide support to clinical team, BSO Operations team and regional clients and stakeholders
  • Strong interpersonal skills with a demonstrated customer focus as well as a positive and professional attitude towards assisting internal and external stakeholders
  • Understanding of the technology required to organize hospital/regional /provincial meetings and educational events, webcasts, OTN, Skype.
  • Ability to work independently as well as on a team
  • Ability to multitask and prioritize competing work demands
Preferred Qualifications
  • Proficiency in French is an asset
Teaching and Research
  • St. Joseph's Health Care London through its affiliation with Western University and Fanshawe College is a leading research and teaching hospital. As an employee of St. Joseph's you will be expected to engage in role related teaching and research activities in addition to any of your clinical duties
Immunization Requirements
  • Provide documentation you have received two doses of the Covid-19 vaccine and a written commitment to follow any future Public Health recommendations and St. Joseph's Health Care London policies and processes related to Covid management in the workplace.
  • Provide vaccination records or proof of immunity against measles, mumps, rubella and varicella (chicken pox)
  • Provide documentation of the Tuberculosis skin testing

Posting date: March 16, 2023
Submission deadline: March 22, 2023

Stacy Kearns, Human Resources

Your interest in this opportunity is appreciated.
Only those under consideration will be contacted.
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