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Posting # 48147 - [ Non-Union ]
Director, Veterans Care Program - 1 position
Veterans Care Program
Parkwood Institute Main - London, ON
Full Time


St. Joseph's Health Care London is an academic center with a strong mandate for excellence in care, education and research and a vision to earn the complete confidence in the care we provide and make a lasting difference in the quest to live fully.

The Veterans Care Program located at Parkwood Institute is comprised of both long-term residential care and ambulatory services for Canadas War Veterans (predominantly World War II and the Korean War) and members of defined civilian groups. Working in partnership with Veterans Affairs Canada we care for Veterans whose daily functioning and health is affected by chronic physical and mental illnesses and episodic health problems. An innovative inter-professional team of clinicians and researchers integrate teaching, research, knowledge translation and partner with our patients and families to achieve the best outcomes for those entrusted to our care.

The St. Joseph's Operational Stress Injury Clinic (OSI Clinic) is one of 10 national outpatient clinics within the Operational Stress Injury National Network. It provides specialized mental health outpatient services to veterans, currently serving Canadian Forces, and eligible Royal Canadian Mounted Police members who are experiencing mental health conditions as a result of their operational service. With nearly 10,000 visits annually, the main OSI clinic at Parkwood Institute along with satellite clinics located in Toronto and Hamilton serve veterans from across southwestern Ontario, the Greater Toronto area, Hamilton and Niagara and portions of Northern and Western Ontario.

Reporting to the Vice-President, Patient Care & Risk, the Director of the Veterans Care Program will be responsible for the strategic oversight and continued development of the Veterans Care Program including the Operational Stress Injury Clinic. This encompasses a full range of services including liaison and advocacy with the Veterans Affairs Canada. The Director also has accountability for the Specialized Dental Care Program and the Parkwood Institute Surge/Alternate Level of Care Unit.

The successful candidate will demonstrate exceptional skills in strategic planning, change leadership and program development. The ability to foster strong partnerships and collaborate with key stakeholders to foster service delivery, clinical and systemic capacity building, education and research activities is required. They are a leader who can collaboratively build a vision and deliver on system transformation and leadership across multiple sectors and funding sources. You have personal attributes and a leadership style that effectively role models a faith-based mission of caring to our patients/residents, families and our staff.


Essential Qualifications

We consider it a privilege to care for over 100 of Canada's veterans who served our country in the name of peace and freedom and as such the ideal candidate will lead with courage, compassion and integrity.

The ideal candidate will have a deep understanding of the health care system, in particular the post-acute, complex and long-term care sectors. This knowledge should include a strong awareness of drivers such as quality-based care standards, provincial and federal legislative requirements and emerging innovations in post-acute care. Knowledge of Veterans Affairs Canada would be an asset. This role has a strong focus on delivering outcomes that enhance safe, high quality patient care in partnership with patients/residents and caregivers. Further, the successful applicant will demonstrate proven capacity in coaching and developing others, verbal and written communication, responsible fiscal and human resource planning and the use of evidenced based decision making.

They will have achieved, at minimum, a Master's Degree in a health-related field and are a regulated health care professional in good standing. Certification with the Canadian College of Health Leaders as a Certified Health Executive (CHE) is considered an asset. A minimum of 5 years progressive health leadership experience is required. Proven experience in leading and facilitating transformational change including program development and implementation in collaboration with system partners, patients/residents & families is required. The successful applicant will possess Knowledge of a Safety Culture in a Health Care Setting in compliance with the OHSA, ability and commitment to act as a supervisor under OHSA.


Preferred Qualifications

  • Proficiency in French would be an asset


Teaching and Research
  • St. Joseph's Health Care London through its affiliation with Western University and Fanshawe College is a leading research and teaching hospital. As an employee of St. Joseph's you will be expected to engage in role related teaching and research activities in addition to any of your clinical duties

Immunization Requirements
  • Provide documentation you have received two doses of the Covid-19 vaccine and a written commitment to follow any future Public Health recommendations and St. Joseph's Health Care London policies and processes related to Covid management in the workplace
  • Provide vaccination records or proof of immunity against measles, mumps, rubella and varicella (chicken pox)
  • Provide documentation of the Tuberculosis skin testing

Posting date: May 02, 2022
Submission deadline: June 07, 2022

Stacy Kearns, Human Resources

Your interest in this opportunity is appreciated.
Only those under consideration will be contacted.
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