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QHA Gold Stamp 2012
Posting # 42019 - [ Non-Union ]
Resident & Family Liaison - 1 position
Mount Hope Centre for Long Term Care
Mount Hope Centre for Long Term Care - London, ON
Full Time


Mount Hope Centre for Long Term Care can trace its rich history of caring back to 1869 when the Sisters of St. Joseph founded the original Mount Hope. Today, the Centre (formerly St. Mary's and Marian Villa) is home to 394 residents, representing a variety of cultures, beliefs, and ages.

The Resident and Family Liaison, Long Term Care will support resident and family engagement in the process of transition between the community to Mount Hope Centre for Long Term Care as well as ensure that the residents have the necessary resources to live comfortably in their new home. This will be facilitated through the provision of information available from both internal and external resources.

The Resident and Family Liaison will also work with families to increase understanding and knowledge of long term care in order to better support their family member understand the resident experience in long term care.



Essential Qualifications

  • Post-Secondary Diploma in Social Services, Human Services, Health Sciences or related field
  • Knowledge of a Safety Culture in a Health Care Setting in compliance with the OHSA
  • Minimum of three years of experience in a long term care setting
  • Excellent working knowledge regarding the navigation of the long term care system and community resources available for residents
  • Experience in supporting residents and their families with community services such as ODSP, ODP, PG&T
  • Demonstrated ability to effectively write and speak to groups of people
  • Demonstrated leadership skills inclusive of initiative and good problem solving skills
  • Experience working with the aging population and their families who are dealing with transition from community to long term care
  • Experience working with or participating on local and/or regional long term care services
  • Strong inter-personal and organizational skills
  • Knowledge of computer systems (Microsoft office)
  • Ability to work independently and as an inter-disciplinary team member
  • Capable of working independently as well as collaboratively within an interdisciplinary team setting
  • Excellent interpersonal, organizational and strong communication skills, both written and verbal
  • A criminal reference check completed within the last six (6) months from a Canadian Police Information Centre (CPIC), inclusive of vulnerable sector screening, will be required of the successful candidate.
Teaching and Research
  • St. Joseph's Health Care London through its affiliation with Western University and Fanshawe College is a leading research and teaching hospital. As an employee of St. Joseph's you will be expected to engage in role related teaching and research activities in addition to any of your clinical duties
Immunization Requirements
  • Provide vaccination records or proof of immunity against measles, mumps rubella and varicella (chicken pox)
  • Provide documentation of the Tuberculosis skin testing

Posting date: February 11, 2020
Submission deadline: February 17, 2020

Greg Evens, Human Resources

Your interest in this opportunity is appreciated.
Only those under consideration will be contacted.
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